Category Archives for "Jerry’s Notes"

Jan 25

#15 – Train Your People

By | Jerry's Notes

We are here today at the iNest for our Company Sales Deployment meeting with our branch officers. The first day is devoted to training about leadership, and the second day is for the sales deployment. Since most of the team leaders are new, I decided to talk about “The Way of the Shepherd.” Based on […]

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Jan 24

#14 – Source Out Globally

By | Jerry's Notes

I’m really amazed at how connected the world is today. We used to be confined in our city, our province, and our country. But now, Sourcing out products is just a click away. Last month, I was looking for a 10-person tent that I will use in our farm. So we eagerly waited for the […]

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Jan 23

#13 – Develop Your FAQs

By | Jerry's Notes

I discovered that one of the most helpful training tools that I can give to my employees (and even for myself) is to document the FAQs or Frequently Asked Questions. When we sell our products and services, especially if they are more than P1,000, for sure there will be questions that our potential customers will […]

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Jan 20

#12 – Don’t Forget to Follow Up

By | Jerry's Notes

If you are selling items or offering your services worth thousands of pesos, then you know you got to follow up. Unfortunately, when customers don’t buy after the initial contact, we often move on and forget about them. Most people don’t care to follow up because they are too busy entertaining new inquiries or they […]

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Jan 17

#11 – Be Careful with Inventory

By | Jerry's Notes

In my first business, I was selling shoes and clothes. I would go to Divisoria during weekends and then buy the Inventory that I needed. I thought that if I buy an item for P100 and sell it for P200, I would already be profitable. After all, it’s already twice the cost, right?! I was […]

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Jan 16

#10 – Offer Money-Back Guarantee

By | Jerry's Notes

As customers, we want to make sure that whatever we buy will work as advertised. The last thing we want is to spend our hard-earned money and the moment we use it, we realize that we have been duped… This is the same feeling our customers get when they want to try our product or […]

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Jan 13

#9 – Give Your Employees What They Deserve

By | Jerry's Notes

While I was processing the payroll of our staffs today, I realized how long it’s been… 11 years and counting since I started my company. Throughout those 11 years, I’ve processed more than P100M in payroll expenses. In some of those months, it was easy peasy. But there were also instances when we were scrambling […]

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Jan 12

#8 – Fire Fast

By | Jerry's Notes

One of the most difficult decisions I had to make as an entrepreneur is firing an employee. I felt that I had to give him a second chance, then if he still failed, maybe a third one and then a fourth one… until such time it was unbearable already. It’s a very difficult emotional dilemma […]

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Jan 11

#7 – Never Miss a Family Event

By Jerry | Jerry's Notes

This week is pretty hectic for us. We just came from a 2-day planning session late last night and I have scheduled meetings today and tomorrow. But here I am at my daughters’ school. I woke up early today because my daughters have a presentation at school this morning (see photo below). We say that […]

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